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 DataTrack System
Version: 2.6.1277
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Rating: 1.5/5 (2 votes)
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| Author Company: Magnoware Systems |
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| Affordable, web enabled service management and help desk solution. |
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Price: $ 349.99
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| File Size: 4.40 M |
| Update Date: 2/1/2008 11:51:57 PM |
| Language: |
| License: Commercial |
| Downloads: 85 |
| Limitations: 14 Days |
| OS: |
| Requirements: No special requirements |
| Contact the author T.J. Maghni: shareware@magnoware.com |
| Support Email: support@magnoware.com Support Phone: 1-805-286-2210 |
 Download 1  Purchase Now |
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Description:
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem. |
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Vote for this software: Poor
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Releated software search keywords: support management help desk software call center work order management customer support issue tracking trouble ticket defect tracking helpdesk helpdesk software |
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Products By Magnoware Systems
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Version: 2.6.1277
Update: 2/1/2008 11:51:57 PM
Downloads: 85
Price: $ 349.99
|
Description:
Affordable, web enabled service management and help desk solution. |
|
Download Now
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